Real-world IT tickets from work and their solutions (Episode 2)

I remember working IT and getting a ticket complaining her surface pro was too heavy to carry from the office to the classroom desk

Thanks for sharing this kind of video about ticketing system, Sad to say but I've never been used any kind of ticketing system in my 8years of service as Technical Support.

Thanks for sharing!!!

Great video

Thanks for sharing.

Hi there. I see this was a year ago. Are you still doing this type of IT function? Im training to become a network engineer...do have anything related to this? I love your vids. Much thankx

Service now is good

what is the best MFP network printer from your experience please?

I have some experience with FreshService. which one do you use?

Permissions? Setting permissions?

Our company uses ManageEngine ServiceDesk Plus.

We use lansweeper for tickets and assets

Luckily i came across your videos by chance as someone currently I'm taking IT course, keep go on you are inspiring a lot of women to be in tech, thank you 💜💐

We use TeamDynamix

Great Video, good insight into IT support!

Finally another video ticketing

💪🏽💪🏽💪🏽

These are wonderful! Thank you so much for posting this. I am trying to get into IT, and may have some interviews lined up here pretty soon. This helps immensely! You are the best!