Revolutionizing Agent Coaching with Real-Time Guidance | Etech Podcast

Unlock the future of coaching with real-time guidance!

Discover how live feedback and analytics can empower agents to excel in every customer interaction. Say goodbye to waiting for feedback and hello to immediate improvements!

Why Tune In?

- Experience the power of real-time support in action.
- Learn how instant feedback transforms agent performance.
- See how blending post-call and live analytics boosts customer service.

Catch the full episode to see how you can bring real-time innovation to your team: https://youtu.be/46SvbZMQkd0

Why You Should Watch:

- Expert Insights: Learn from top leaders how to leverage conversational analytics to gain actionable insights and enhance decision-making.

- Actionable Strategies: Discover techniques for translating data into practical strategies that solve issues and boost efficiency.

- Real-World Examples: Hear how companies have used conversational analytics to resolve challenges and optimize operations.

Meet the Speakers:

Steve Trier, Chief Customer Officer at Creovai
https://www.linkedin.com/in/steve-trier-ab785b1/

Don Davey, Senior Director of Customer Success at Creovai
https://www.linkedin.com/in/don-davey-6128bb5/

Manu Dwievedi, Director of Etech Insights
https://www.linkedin.com/in/manuai/

🔔 Subscribe to our channel for more expert insights and stay updated with the latest trends in leadership and customer experience!

To learn more about Etech Global Services and our culture visit: https://www.etechgs.com/

Follow us on:
LinkedIn: https://www.linkedin.com/company/etech-global-services
Instagram: https://www.instagram.com/etechleadershipcxpodcast/
Facebook: https://www.facebook.com/etechglobalservices
X : https://twitter.com/EtechGS

Stay Connected
==============
Get latest podcast in your inbox: https://bit.ly/EtechPodcasts
Apple Podcast - https://bit.ly/42DljuV
Spotify - https://bit.ly/3MakoNm

Join our Community 🤜🤛
=====================
💌 Monthly newsletter on the latest CX Trends: https://bit.ly/3pkVwJI.
.
.
.
.
#SpeechAnalytics #QualityAssurance #CXLeadership #Podcast #DataDriven #CustomerExperience #ROI #RealTimeAnalytics #ConversationAnalytics #EtechPodcast #CustomerSuccess #CustomerFeedback #artificialintelligence #machinelearning #Etech

Тэги:

#SpeechAnalytics #QualityAssurance #CXLeadership #Podcast #CustomerExperience #artificialintelligence #machinelearning #Etech #EtechPodcast #CustomerFeedback

Скачать видео