Unlocking success: Santhoff Plumbing's path from $5MM to $10MM

Santhoff Plumbing in Missouri City, TX, has experienced remarkable growth, increasing from $3MM to $4MM in revenue with a target of reaching $5MM and projecting $10MM in the near future. This remarkable ascent can be attributed to significant transformations within the business. Jason Santhoff, Part-Owner & GM, shares insights into their journey, including their focus on plumbing training and plumbing sales training to achieve these milestones.

Key highlights of their success story include:

1. **Business Image Revamp:** Santhoff Plumbing completely revamped their business image, adopting a data-driven management approach, and introducing comprehensive training programs.

2. **Team Engagement:** The company successfully educated their team on the importance of these transformative changes, ensuring everyone understood the """"why"""" behind the shifts.

3. **Cultural Building:** Santhoff Plumbing fostered a strong company culture through monthly barbecues, annual fishing trips, axe throwing, Top Golf outings, and festive Christmas parties.

4. **Career Advancement:** They encourage employee growth by maintaining an open-door policy, allowing staff to explore different roles within the company, such as technicians transitioning to dispatchers and vice versa.

5. **Overcoming Challenges:** Santhoff Plumbing overcame the challenge of losing all their reviews during an office move and still managed to grow by $1,000,000 in the past year.

6. **Technician Pipeline:** The company has established a steady stream of technicians, including SEVEN apprentices ready to join their ranks.

7. **Cost Awareness:** Technicians are educated on the cost of doing business, emphasizing the significance of labor and materials percentages.

8. **Resource Management:** Santhoff Plumbing efficiently manages materials and equipment expenses by utilizing Home Depot Pro, ensuring a robust double-digit profit margin.

9. **Future Growth Insights:** Jason Santhoff also shares valuable insights on actions the company wishes they had taken sooner to accelerate their growth.

And much more!

*Show Notes:*

The Successful Contractor Podcast is a part of the CertainPath family, dedicated to helping home service businesses succeed. With over 25 years of experience, CertainPath provides contractors with a proven path to success, professional coaching, software solutions, and a thriving community of 1,100+ members. Doubling your sales, achieving a 20% net profit, and creating an inspiring company culture are all within reach. Discover how with CertainPath, Success is Made Certain at www.mycertainpath.com.

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Тэги:

#plumbing #plumbing_sales #plumber #plumbing_contractor #hvac #hvac_sales #electrician #roofing

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